All Systems Operational

About This Site

This page provides status updates about NamePros' infrastructure and availability. Many of these features represent third-party services that NamePros utilizes; the status of each one is automatically copied here.

For issues that may be affecting regional connectivity, visit Cloudflare's status page: https://www.cloudflarestatus.com/

NamePros Privacy Policy: https://www.namepros.com/privacy
Statuspage/Atlassian Privacy Policy: https://www.atlassian.com/legal/privacy-policy

Forums   ? Operational
90 days ago
99.75 % uptime
Today
Blog   ? Operational
90 days ago
99.94 % uptime
Today
RSS feed   ? Operational
Server infrastructure Operational
Forums and blog database   ? Operational
Search database   ? Operational
Avatar and attachment storage   ? Operational
Backend servers   ? Operational
Internal DNS   ? Operational
Queue service   ? Operational
Session and configuration cache   ? Operational
Load balancers   ? Operational
Continuous deployment   ? Operational
Billing Operational
Stripe: Credit card subscription management   ? Operational
Stripe: Credit card subscription events   ? Operational
Stripe: Credit card form   ? Operational
PayPal: Subscription integration   Operational
Email Operational
SendGrid: Primary outbound email system   ? Operational
SES: Backup outbound email system   ? Operational
Google Apps: Staff email   ? Operational
SendGrid: Invalid email handler   ? Operational
SendGrid: Email blacklist   ? Operational
Customer support Operational
Intercom: Support widget   ? Operational
Intercom: Support response delivery   ? Operational
Intercom: Support representative interface   ? Operational
Status page ? Operational
StatusPage.io: Email notifications   ? Operational
StatusPage.io: Metric graphs   Operational
StatusPage.io: SMS notifications   ? Operational
StatusPage.io: Third-party services status   ? Operational
StatusPage.io: This web page   ? Operational
Monitoring Operational
Datadog: Server metrics   ? Operational
Datadog: Server metric collector   ? Operational
Datadog: Event log   ? Operational
Datadog: Alert generator   ? Operational
New Relic: Uptime monitoring   ? Operational
New Relic: Usability monitoring   ? Operational
New Relic: Alert generator   ? Operational
SNS: Load balancer monitoring   ? Operational
PagerDuty: Outgoing alerts collector   ? Operational
PagerDuty: Alert delivery   ? Operational
Global network Operational
Cloudflare   ? Operational
CloudFront   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Backend traffic ?
Fetching
Average response time ?
Fetching
Past Incidents
Jun 25, 2018

No incidents reported today.

Jun 24, 2018

No incidents reported.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018
Resolved - SendGrid has informed us that the issue has been resolved.
Jun 21, 13:51 UTC
Update - SendGrid has informed us that the issue has not been resolved on their end and has been escalated internally. Until we receive more information, we're continuing to manually review all bounce reports.
Jun 19, 19:08 UTC
Monitoring - SendGrid hasn't given us an update, but the issue appears resolved on our end. We'll continue monitoring this for a few days or until SendGrid informs us that's it's fixed.
Jun 16, 06:38 UTC
Update - SendGrid has confirmed that the issue is on there end, but has refused to update their status page.
Jun 15, 23:17 UTC
Identified - We've determined that we're receiving erroneous bounce events from SendGrid. The bug may exist on SendGrid's end, or it may be in our system that processes events. We're working with SendGrid to narrow down the issue.
Jun 15, 23:08 UTC
Update - Accounts that were marked as invalid have been restored to their original state. We're still investigating the cause of the issue. The email bounce handler remains disabled until we determine the cause.
Jun 15, 15:06 UTC
Investigating - Accounts with valid email addresses are erroneously being marked as invalid.
Jun 15, 14:49 UTC
Jun 20, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.